Responsible Gambling

At Howzit Casino, we want your experience to be entertaining, safe, and entirely within your control. Gambling should always be viewed as a form of leisure and recreation, never as a way to make money or solve financial difficulties. We are deeply committed to promoting responsible gambling practices, protecting vulnerable individuals, and providing a supportive environment for all our players across Canada.

Our Commitment to Player Welfare

We believe that looking after our players is our most important responsibility. For the vast majority of our players, gambling remains a fun and occasional hobby. However, we recognise that for some, gambling can stop being fun and lead to serious harm.

Operating under high standards of player protection, we actively work to prevent underage gambling, identify signs of problematic play early, and provide robust, easy-to-use tools that put you firmly in the driver's seat of your gaming experience.

Keeping Control: Safer Gambling Tools

We provide a comprehensive suite of account management tools designed to help you monitor and manage your play. You can activate these tools directly from your account settings or by speaking with our dedicated customer support team.

Deposit Limits

Managing your budget is the single most effective way to keep gambling safe. You can set daily, weekly, or monthly limits on how much money you can deposit into your Howzit Casino account.

  • Decreasing a limit: Takes effect immediately.
  • Increasing or removing a limit: Subject to a mandatory 24-hour cooling-off period to give you time to reflect on your decision.

Cooling-Off Periods (Take a Break)

If you feel like you need a short-term breather from gaming, you can take a cooling-off break. You can set a temporary suspension on your account for a duration of 24 hours, 48 hours, 1 week, or up to 6 weeks. During this period, your account will remain closed, and we will ensure you receive no marketing communications from us. Once the period expires, your account will automatically reopen.

Self-Exclusion Tools

If you need a longer break or feel that gambling is negatively impacting your life, family, or finances, self-exclusion is a powerful step. You can self-exclude from Howzit Casino for a minimum period of 6 months, up to several years, or on a permanent basis.

  • Upon requesting self-exclusion, your account will be closed immediately, and any remaining balance will be returned to you.
  • We will take all reasonable steps to prevent you from opening new accounts or accessing our services during your exclusion period.
  • We also encourage Canadian players to utilize provincial self-exclusion programs (such as PlaySmart, GameSense, or local provincial lottery corporation tools) to restrict your online gambling across regulated operators where available.

Reality Checks

It is easy to lose track of time when playing online games. Our built-in Reality Check feature displays a notification on your screen at regular intervals (such as every 30 or 60 minutes) detailing how long you have been logged in and your net win or loss during that session. This prompts you to pause, evaluate your activity, and decide whether it is time to log off.

Recognizing Problematic Gambling

Understanding your own habits is vital. Ask yourself the following questions:

  • Do you spend more money and time gambling than you can afford?
  • Do you ever gamble to win back losses or escape personal problems?
  • Have you borrowed money or sold possessions to fund your gambling?
  • Has gambling caused arguments, stress, or a breakdown in relationships with family or friends?
  • Do you lie about how much time or money you spend on gambling?
  • Does gambling make you feel anxious, depressed, or hopeless?

If you answered yes to any of these questions, it may be time to step back and seek support. You are never alone, and confidential help is readily available.

Protecting Minors

Howzit Casino strictly prohibits anyone under the legal gambling age in their respective province or territory (18 in Alberta, Manitoba, and Quebec; 19 in all other provinces and territories) from registering an account or playing on our platform. We perform rigorous electronic age-verification checks on all accounts. If we discover that a minor has attempted to or successfully opened an account with us, any funds deposited will be returned, winnings will be voided, and the account will be permanently closed.

If you share your computer, tablet, or mobile device with friends or family members who are under the legal age, we recommend installing parental control and filtering software, such as CyberPatrol, GamBlock, or Net Nanny, to block minors from accessing gambling websites.

Independent Support Organizations and Helplines

If you or someone you know is struggling with gambling-related harm, professional, confidential, and free support is available 24/7 across Canada through specialized organizations:

  • Responsible Gambling Council (RGC) / PlaySmart / GameSense: Excellent resources providing information, tools, and support for safer gambling across Canada. Visit responsiblegambling.org.
  • Gamblers Anonymous Canada: A fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem and help others recover from gambling addiction. Find local meetings and support options at gamblersanonymous.org.
  • ConnexOntario: Provides free, confidential support, information, and referral services for mental health, addictions, and problem gambling. Available 24/7 by calling 1-866-531-2600 or visiting connexontario.ca. (Note: Similar regional helplines are available in other provinces, such as Health Line 811 in BC, Gambling Support BC, etc.).
  • Gamban: Provides effective software that blocks access to gambling websites and applications across all your personal devices.

Remember, gambling should always remain a fun, controlled form of entertainment. If it stops being fun, use the tools at your disposal or reach out for professional support immediately.